Terms of Use

These Terms of Use (“Terms”) govern your access to and use of ALDO’s website (ALDO Shoes, Boots, Sandals, Handbags & Accessories) (“Website”), including all content, features, and services available on or through the Website. By accessing, browsing, or using the Website (whether as a guest or registered user), you (“User” or “you”) agree to be bound by these Terms, as well as our Privacy Policy and Terms of Purchase (where applicable to purchases). If you do not agree to these Terms, do not use the Website.

1. Eligibility to Use the Website

To use the Website, you must:

  • Be at least 13 years of age (or have the consent of a parent/guardian if you are under 18);
  • Have the legal capacity to enter into a binding agreement (e.g., not be under a legal disability that prevents you from contracting);
  • Comply with all applicable laws, regulations, and these Terms.

We reserve the right to restrict access to the Website for users who do not meet these eligibility requirements.

2. User Accounts (If Applicable)

2.1 To access certain features (e.g., saving order history, tracking shipments, storing payment methods), you may create a User Account. When creating an account, you agree to:

  • Provide accurate, complete, and up-to-date information (e.g., name, email address, shipping details);
  • Keep your account credentials (e.g., password) secure and confidential. You are solely responsible for all activity conducted through your account;
  • Notify us immediately at [email protected] if you suspect unauthorized access to your account or a breach of security.

2.2 We may suspend, disable, or terminate your account at any time (with or without notice) if:

  • You violate these Terms or our Privacy Policy;
  • Your account information is inaccurate, fraudulent, or incomplete;
  • We suspect unauthorized or fraudulent use of your account;
  • You fail to respond to requests for account verification.

3. Permitted Uses of the Website

You may use the Website only for lawful, personal, and non-commercial purposes, including:

  • Browsing product catalogs, reading product descriptions, and learning about ALDO’s services;
  • Creating an account (if eligible) to track orders, manage preferences, and place purchases (subject to our Terms of Purchase);
  • Contacting our customer service team for assistance;
  • Using features explicitly made available by ALDO (e.g., wishlists, size guides) in accordance with provided instructions.

4. Prohibited Uses of the Website

You may not use the Website for any of the following activities. Violation of these restrictions may result in immediate termination of your access, and we may pursue legal action if necessary:

  • Engaging in illegal, fraudulent, or harmful conduct (e.g., money laundering, identity theft, selling counterfeit products);
  • Uploading, posting, or transmitting any content that is:
    • Defamatory, harassing, abusive, violent, or discriminatory (based on race, gender, religion, etc.);
    • Infringing on third-party intellectual property (e.g., copyrights, trademarks, patents);
    • Obscene, pornographic, or otherwise inappropriate;
    • Containing malware, viruses, or other harmful code that could damage the Website or other users’ devices;
  • Using automated tools (e.g., bots, crawlers, scrapers) to access, collect, or copy Website content (e.g., product data, pricing, images) without our prior written permission;
  • Interfering with the Website’s functionality (e.g., overloading servers, disrupting navigation, bypassing security measures);
  • Impersonating ALDO, our employees, or other users;
  • Linking to the Website from another site that contains illegal, misleading, or harmful content;
  • Reselling, licensing, or distributing Website content (e.g., product images, descriptions) for commercial gain without authorization.

5. Intellectual Property Rights

5.1 All content on the Website—including but not limited to logos, trademarks (e.g., “ALDO”), product images, text, descriptions, videos, and software—is the exclusive property of ALDO or our licensors. These materials are protected by copyright, trademark, and other intellectual property laws worldwide.

5.2 You may not reproduce, modify, distribute, sell, lease, or use any Website content for commercial purposes without our explicit written permission. Limited exceptions apply for personal, non-commercial use (e.g., saving a product image for personal reference), provided you do not remove any copyright or trademark notices.

5.3 If you believe your intellectual property rights have been infringed by content on the Website, contact us at [email protected] with details of the alleged infringement (e.g., your name, the infringing content’s location, proof of your ownership).

6. Third-Party Content & Links

The Website may contain links to third-party websites, services, or content (e.g., social media platforms, payment processors). We do not control, endorse, or assume responsibility for:

  • The accuracy, legality, or safety of third-party content;
  • The privacy practices or terms of use of third-party sites.

Your use of third-party links is at your own risk. We recommend reviewing the privacy policies and terms of use of any third-party site you visit.

7. Website Availability & Content Accuracy

7.1 We strive to keep the Website accessible 24/7, but we do not guarantee uninterrupted service. The Website may be temporarily unavailable for maintenance, updates, or due to technical issues (e.g., server outages). We will make reasonable efforts to notify users of planned downtime when possible, but we are not liable for losses or damages caused by Website unavailability.

7.2 We also work to ensure Website content (e.g., product prices, descriptions, sizes, availability) is accurate and up-to-date. However, errors may occur (e.g., typographical mistakes, stock discrepancies). We reserve the right to correct errors, update content, or cancel orders affected by incorrect information (as outlined in our Terms of Purchase). We are not liable for losses caused by reliance on inaccurate Website content.

8. Limitation of Liability

To the maximum extent permitted by law:

  • ALDO shall not be liable for any indirect, incidental, special, or consequential damages (e.g., lost profits, inconvenience, data loss) arising from your use of the Website, even if we have been advised of the possibility of such damages;
  • Our total liability to you for any claim related to these Terms (e.g., breach of contract, negligence) shall not exceed $100 USD or the amount you paid for products/services related to the claim (whichever is higher);
  • We are not liable for damages caused by third-party actions (e.g., payment processor errors, shipping delays by carriers) or events beyond our reasonable control (e.g., natural disasters, strikes).

9. Indemnification

You agree to indemnify, defend, and hold harmless ALDO, our employees, officers, and partners from any claims, losses, damages, or expenses (including legal fees) arising from:

  • Your use of the Website (including any prohibited activities);
  • Your breach of these Terms or our Privacy Policy;
  • Your violation of third-party rights (e.g., intellectual property, privacy);
  • Activity conducted through your User Account (whether authorized by you or not).

10. Modifications to These Terms

We may update these Terms from time to time to reflect changes in our business practices, technology, or legal requirements. When we make material changes (e.g., updates to prohibited uses or liability limits), we will notify you via:

  • A prominent banner or pop-up on the Website;
  • An email sent to the address associated with your User Account (if you have one).

Your continued use of the Website after the effective date of modified Terms constitutes your acceptance of the updated Terms. We encourage you to review these Terms periodically.

11. Contact Us

If you have questions, concerns, or disputes related to these Terms or your use of the Website, please contact us:

  • Email: [email protected]
  • Mailing Address: 339 Main Avenue, Los Angeles, CA 90001, United States